Southwest Securities, Inc. Privacy Policy
At Southwest Securities, Inc. (Southwest), we are committed to protecting your privacy and
the confidentiality of your personal and financial information. The measures we take to keep
your personal information private and secure are outlined below.
Southwest Securities, Inc. has multiple affiliates, including SWS Financial Services, Inc., SWS
Capital Corporation, Southwest Securities, FSB and Southwest Insurance Agency. These
companies, along with Southwest Securities, Inc., are wholly owned subsidiaries of SWS Group,
Inc., a financial holding company whose stock is listed on the New York Stock Exchange under
the ticker symbol SWS. Since the affiliates are all part of one corporate family, they work with
one another and may work together to service your financial needs. The sharing of your
information among our affiliates enables us to serve you more efficiently and makes it more
convenient for you to do business with us. We are permitted by law to share information with our
affiliates about your account history and your experiences with us. All of our affiliates follow the
same privacy policies.
How We Protect Confidentiality
Southwest uses procedural, physical and electronic system safeguards to store and secure
information about you in compliance with federal standards. Our systems protect your
information from unauthorized access, alteration, and destruction. Access is permitted only to
those individuals within our organization who need the information to perform their job
responsibilities.
When we enter into agreements with other companies to provide services to us or to make
products and services available to you, we include a confidentiality clause. Under such an
agreement, these companies may receive information about you, but they may only use it for the
intended purpose - to benefit you.
Persons Covered by the Privacy Policy
The Southwest Privacy Policy applies to anyone who is a current or former Southwest
brokerage client or who registers with one of our services or promotional offers. We provide
you with a copy of this policy when you open an account, and we send you annual notifications
thereafter. If we change our policy regarding the sharing of information, we will notify you in
advance and give you the opportunity to "opt out" of such disclosure.
How We Obtain Information About You
In the normal course of business, we collect, retain and use information about you to serve
your financial needs, administer your account(s) and inform you of products and services that
may be of interest. This data, known as non-public personal information, may be collected from
several sources, including: applications and other forms you file with us (e.g., name, assets,
income), records of transactions with us, our affiliates, non-affiliated third parties and others
(e.g., credit report). Because we strive to provide you with the best possible service, the accuracy
and completeness of your personal information is important to us. We ask that you review your
information regularly to ensure that it is correct. Please contact your account representative or
Southwest directly if you need to correct or update your personal information.
Sharing Information-With Whom and Why
Southwest does not sell your personal information to anyone. We restrict the types of
information we share and the types of entities with whom we share it. The primary reason for
sharing information about you is to increase your convenience in transacting business with us
and to give you more financial service choices.
We do not disclose your personal information to non-affiliated third parties, unless one of the
following exceptions applies:
We disclose personal information to service providers that assist us in processing your
transactions or servicing your account(s). An example would be the company that prints and
mails your account statement. We may also disclose personal information to third party service
providers in an effort to improve and better market the products and services we offer.
We disclose or report personal information in limited circumstances when we believe in good
faith that disclosure is required or permitted under law. For example, we would provide
information in cooperation with securities regulators or law enforcement authorities, to resolve
consumer disputes, or to perform credit evaluations and authenticate checks.
Internet Security
We do not retrieve account or personal information from visitors who browse the public (prelogon)
areas of our Web sites. Clients who have the ability to access their accounts online are
required to log on with their user name and individually selected password. Your password is
known solely to you, the client, and should never be shared with anyone. You may change your
password as often as you wish.
When you access your account online, it is through a Secure Socket Layer-encrypted session
between your browser and our servers. To ensure the highest level of security, we have installed
VeriSign Global Server IDs on each server. We will continue to enhance security procedures as
new technologies become available. Each time you access your account please don't forget to log
off when you are finished. This will prevent someone else from accessing your account if you
leave your computer and your session hasn't automatically shut down.
Southwest employees use information about you to respond to your needs and to provide you
with information about specific products in which you may have an interest. We instruct our
employees to use strict standards of care in handling the personal, confidential information of
customers and remind them on a regular basis of their obligations with regard to the
confidentiality of customer information.
Option to Opt Out and Change Notices
If for any reason at any time in the future, we find it necessary to disclose any of your
personal information in a way that is inconsistent with this policy, we will give you advance
notice of the proposed change and the opportunity to opt out of such disclosure.
For your reference, this policy has been posted to our Web site at www.swst.com. If you
have questions or concerns, please contact us via email at info@swst.com.
Southwest Securities, Inc.
1201 Elm Street, Suite 3500
Dallas, Texas 75270
(214) 859-1800, info@swst.com
www.swst.com
Member: NYSE/NASD/SIPC